Support

Get Commandry working again.

Start with the section that matches the problem you can see.

Restore a subscription

  1. Open Commandry.
  2. On the subscription screen, select Restore Purchases.
  3. Use the same Apple Account that started the trial or subscription.

To cancel or change a plan, open Apple Account subscription settings from the subscription screen.

Reconnect the Mac agent

  1. Confirm that the Commandry icon appears in the Mac menu bar.
  2. Keep the Mac and Apple device on the same local network.
  3. Open Commandry and allow Local Network access.
  4. Choose the Mac again and approve the pairing request.

Repair the Mac installation

Reopen Install Commandry.app from the Commandry disk image. The installer repairs the agent while preserving the pairing token and decks in your macOS user account.

Plans do not load

Confirm that the device can reach the App Store, then reopen Commandry. During TestFlight testing, sign in with the intended Sandbox Apple Account before restoring or starting a trial.

Still blocked

Email hello@noisyneighbor.studio and include the device model, OS version, and the exact message shown by Commandry. Do not include pairing tokens or payment information.